Foreword
The Local government knowledge management toolkit (the Toolkit) has been developed to help build the capacity of local government staff to recognise the opportunities for discovering and sharing knowledge. The Toolkit has been prepared on behalf of the Australian Local Government Association to assist local governments to find, harness, and manage their knowledge resource. A strategic outcome is to facilitate flows of knowledge within and between councils, and ultimately the community all local governments serve. The Toolkit can be used as a text book document, teaching aid or as a series of individual modules.
The Toolkit has three components:
- 1. Executive summary
- Information on high-level issues for local government managers to consider and to then consider building into business behaviours where appropriate.
- 2. Description of what knowledge management is all about
- A guide containing key definitions and knowledge statements that will help local government managers to determine how well their organisation currently manages its knowledge resource.
- 3. Technical modules
- The how-to-guide comprises six modules and a number of checklists. Each of these modules will help local organisations to increase their capacity and success at harvesting the knowledge within, and potentially available to, their organisation.
- Rolf Fenner
- Senior Policy Adviser
- Australian Local Government Association
- Tel: 02 6122 9443
- rolf.fenner@alga.asn.au
Download the 
Local government knowledge management toolkit
It is acknowledged that when dealing with capacity building and the issue of knowledge management in local government there can be no one-size-fits-all product. The Toolkit has been drafted with this in mind and with the view to providing signposts for all local government organisations, wanting to improve their knowledge management. It is also important to recognise that in many cases each state and territory may have its own initiatives in the area of knowledge management. In this respect, the Toolkit will complement activities that may already be being carried out by respective state and territory jurisdictions and local government associations.
Toolkit users are encouraged to communicate with their respective state and territory local government associations in order to maximise the full potential that can be gained from improved knowledge management.
For information regarding local government and information technology, please contact:
